No Refund Policy

1. General Provisions

1.1. This Policy establishes the rules according to which the online store theirisk.com ("the Store") does not provide refunds for any goods after they have been shipped to the customer.
1.2. By placing an order, the customer confirms that they have read and accepted the terms of this Policy without any objections.
1.3. This Policy applies to sales made through the theirisk.com online store and is governed by the laws of the USA. In cases where the laws of the European Union or any other local legislation apply, the statutory rights of the customer are preserved and fully enforceable.

2. No Refund After Shipment

2.1. Once the product has been shipped and/or handed over to the carrier, no refund will be issued for the paid product.
2.2. The customer is responsible for carefully reviewing the product information and purchase terms before placing an order, as no refund request will be accepted after the product has been shipped.

3. Exceptions to the No Refund Rule

3.1. Defective or Non-Conforming Product:
  a) If the received product has a manufacturing defect or does not conform to the advertised specifications, the customer has the right to file a claim, request an exchange, or seek another remedy as provided under consumer protection laws.
  b) In such cases, the process for refunding or exchanging the product will be carried out in accordance with the applicable legal provisions rather than the terms of this Policy.
3.2. Right to Cancel an Order (for Distance Sales Only):
  a) In accordance with European Union legislation, a consumer who makes a distance purchase has the right to cancel the purchase contract within 14 days from the date of receipt of the product, unless otherwise provided by law (for example, for products made to order or those that fall under specific statutory exceptions).
  b) If the customer exercises this right, the terms for returning or exchanging the product will be governed by the applicable legislation rather than this Policy.

4. Customer Notification

4.1. Prior to placing an order, the customer must review this Policy, which is available on the website https://theirisk.com or provided by other means.
4.2. Placing an order is deemed as confirmation that the customer has read and accepted the terms of no refunds after shipment.

5. Governing Law and Dispute Resolution

5.1. This Policy is governed by the laws of the USA. In any parts where the legislation of the European Union or other local laws apply, the relevant statutory rights of the customer are preserved.
5.2. Any disputes arising in connection with the implementation of this Policy shall be resolved in accordance with the applicable laws, with jurisdiction lying with the competent court at the location of theirisk.com or another mutually agreed jurisdiction.

6. Changes to the Policy

6.1. theirisk.com reserves the right to amend this Policy at any time without prior notice.
6.2. The current version of the Policy will always be available on the website https://theirisk.com.

7. Contact Information

For any questions regarding this Policy, please contact us at:
Email: [email protected]

1. Available Carriers

We deliver your orders using reliable and trusted carriers: FedEx, USPS, UPS, and DHL. Please note that all orders are shipped via standard (non-express) delivery.

2. Delivery Times

Standard Delivery: Typically, delivery takes between 3 to 7 business days depending on your location and the selected carrier.
All orders are processed within 30-60 business days after payment confirmation and are shipped on the next business day.

3. Shipping Costs

Shipping costs are automatically calculated during checkout and depend on the weight, size of your order, and the destination. Exact rates are displayed before purchase confirmation.

4. Order Tracking

Once your order has been shipped, you will receive a notification with a tracking number, which you can use to track your package on the selected carrier's website. This allows you to monitor the status of your delivery.

5. Additional Information

In the event of delays due to weather conditions, customs procedures, or other unforeseen circumstances, delivery times may be extended.
If you have any questions or need additional information about shipping, please contact our support team at [email protected]